Questions & Answers

Urban Irrigation

Bluetooth

To connect your SOLEM product via Bluetooth, follow these steps:
1. Download and open the MySOLEM app on your smartphone.
2. Activate Bluetooth and nearby device location on your smartphone.
3. Select the “+” or press “add a controller” to add a new product.
Follow the on-screen instructions to complete the pairing.

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What problem did you enconter?

WiFi

Solid green LED: Normal operation.

Flashing green LED: A watering zone is currently running. The number of flashes corresponds to the active station number.

Flashing orange LED: Firmware update in progress.

Orange LED flashing 4 times: Short circuit detected on a station.

Solid red LED: The controller is in setup mode for 2 minutes.

Rapidly flashing red LED: Fault detected (open sensor or flow threshold reached). Watering is suspended, but the program continues to run. If the fault is cleared, watering resumes automatically. The number of flashes corresponds to the station that is currently inactive.

Red LED flashing 2 times: The controller has lost its time settings. Reconnect to the controller to resynchronize the clock.

Red LED flashing 3 times: Wi-Fi connection lost (incorrect Wi-Fi password entered, controller installed too far from the router, or Internet connection unavailable).

Red LED flashing 4 times: A station has a short circuit or overcurrent condition, or the controller was powered off and back on twice in a short period while a station was running.

Red LED flashing 5 times: The controller setup process timed out. Please repeat the setup procedure.

LED off: The controller is not receiving power.

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What problem did you enconter?

Solid green LED: Normal operation.

Flashing green LED: Firmware update in progress.

Red LED flashing 3 times: There are several possible causes:

Wi-Fi access point (router) lost or connection not established. Restart both your router and the LR-MB.

Incorrect Wi-Fi password entered during setup. Recommendation: Save your Wi-Fi password in a notes app on your mobile device. Press and hold to copy the password, then paste it into the appropriate field. Repeat the setup process.

The LR-MB may be too far from the router during setup. Move the device closer to the router and try again.

Red LED flashing 2 times: Time synchronization alarm. The LR-MB’s clock is no longer synchronized. If your device is connected to the MySOLEM platform, the time will be synchronized automatically. Otherwise, connect to the LR-MB using the app and verify that the message « Synchronization OK » is displayed.

LED off: The device is not receiving power.

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What problem did you enconter?

LoRa

The number of controllers that can be paired depends on the gateway model:

  • LR-MB10: Up to 10 controllers
  • LR-MB30: Up to 30 controllers
  • LR-BST-REACT: Up to 25 controllers
  • Irrigation Station: Up to 24 controllers

Help us improve this answer

What problem did you enconter?

Solid green LED: Normal operation.

Flashing green LED: A watering zone is currently running. The number of flashes corresponds to the active station number.

Flashing orange LED: Firmware update in progress.

Orange LED flashing 4 times: Short circuit detected on a station.

Solid red LED: The controller is in setup mode for 2 minutes.

Rapidly flashing red LED: Fault detected (open sensor or flow threshold reached). Watering is suspended, but the program continues to run. If the fault is cleared, watering resumes automatically. The number of flashes corresponds to the station that is currently inactive.

Red LED flashing 2 times: The controller has lost its time settings. Reconnect to the controller to resynchronize the clock.

Red LED flashing 3 times: Wi-Fi connection lost (incorrect Wi-Fi password entered, controller installed too far from the router, or Internet connection unavailable).

Red LED flashing 4 times: A station has a short circuit or overcurrent condition, or the controller was powered off and back on twice in a short period while a station was running.

Red LED flashing 5 times: The controller setup process timed out. Please repeat the setup procedure.

LED off: The controller is not receiving power.

Help us improve this answer

What problem did you enconter?

Sensors

No results

MySOLEM

  1. Open the MySOLEM app.
  2. Connect to the controller via Bluetooth.
  3. Open Settings by tapping the Edit (gear) icon in the upper-right corner of the screen.
  4. Select « Retrieve controller data ».

Help us improve this answer

What problem did you enconter?

To disable or enable notifications generated by sensor alerts:

  1. Log in to your MySOLEM account on the MySOLEM platform.
  2. Go to the « My Account » tab.
  3. Locate the « Alerts » section.
  4. Enable or disable alert notifications as desired.

Help us improve this answer

What problem did you enconter?

  1. Open the MySOLEM app or log in to the MySOLEM platform.
  2. Select the controller you want to manage.
  3. Set the controller to OFF to disable it or ON to re-enable it.

Help us improve this answer

What problem did you enconter?

To connect your SOLEM product via Bluetooth, follow these steps:
1. Download and open the MySOLEM application on your smartphone.
2. Activate Bluetooth and nearby device location on your smartphone.
3. Select the “+” or press “add a controller” to add a new product.
Follow the on-screen instructions to complete the pairing.

Help us improve this answer

What problem did you enconter?

Bluetooth

To connect your SOLEM product via Bluetooth, follow these steps:
1. Download and open the MySOLEM app on your smartphone.
2. Activate Bluetooth and nearby device location on your smartphone.
3. Select the “+” or press “add a controller” to add a new product.
Follow the on-screen instructions to complete the pairing.

Help us improve this answer

What problem did you enconter?

WiFi

Solid green LED: Normal operation.

Flashing green LED: A watering zone is currently running. The number of flashes corresponds to the active station number.

Flashing orange LED: Firmware update in progress.

Orange LED flashing 4 times: Short circuit detected on a station.

Solid red LED: The controller is in setup mode for 2 minutes.

Rapidly flashing red LED: Fault detected (open sensor or flow threshold reached). Watering is suspended, but the program continues to run. If the fault is cleared, watering resumes automatically. The number of flashes corresponds to the station that is currently inactive.

Red LED flashing 2 times: The controller has lost its time settings. Reconnect to the controller to resynchronize the clock.

Red LED flashing 3 times: Wi-Fi connection lost (incorrect Wi-Fi password entered, controller installed too far from the router, or Internet connection unavailable).

Red LED flashing 4 times: A station has a short circuit or overcurrent condition, or the controller was powered off and back on twice in a short period while a station was running.

Red LED flashing 5 times: The controller setup process timed out. Please repeat the setup procedure.

LED off: The controller is not receiving power.

Help us improve this answer

What problem did you enconter?

Solid green LED: Normal operation.

Flashing green LED: Firmware update in progress.

Red LED flashing 3 times: There are several possible causes:

Wi-Fi access point (router) lost or connection not established. Restart both your router and the LR-MB.

Incorrect Wi-Fi password entered during setup. Recommendation: Save your Wi-Fi password in a notes app on your mobile device. Press and hold to copy the password, then paste it into the appropriate field. Repeat the setup process.

The LR-MB may be too far from the router during setup. Move the device closer to the router and try again.

Red LED flashing 2 times: Time synchronization alarm. The LR-MB’s clock is no longer synchronized. If your device is connected to the MySOLEM platform, the time will be synchronized automatically. Otherwise, connect to the LR-MB using the app and verify that the message « Synchronization OK » is displayed.

LED off: The device is not receiving power.

Help us improve this answer

What problem did you enconter?

LoRa

The number of controllers that can be paired depends on the gateway model:

  • LR-MB10: Up to 10 controllers
  • LR-MB30: Up to 30 controllers
  • LR-BST-REACT: Up to 25 controllers
  • Irrigation Station: Up to 24 controllers

Help us improve this answer

What problem did you enconter?

Solid green LED: Normal operation.

Flashing green LED: A watering zone is currently running. The number of flashes corresponds to the active station number.

Flashing orange LED: Firmware update in progress.

Orange LED flashing 4 times: Short circuit detected on a station.

Solid red LED: The controller is in setup mode for 2 minutes.

Rapidly flashing red LED: Fault detected (open sensor or flow threshold reached). Watering is suspended, but the program continues to run. If the fault is cleared, watering resumes automatically. The number of flashes corresponds to the station that is currently inactive.

Red LED flashing 2 times: The controller has lost its time settings. Reconnect to the controller to resynchronize the clock.

Red LED flashing 3 times: Wi-Fi connection lost (incorrect Wi-Fi password entered, controller installed too far from the router, or Internet connection unavailable).

Red LED flashing 4 times: A station has a short circuit or overcurrent condition, or the controller was powered off and back on twice in a short period while a station was running.

Red LED flashing 5 times: The controller setup process timed out. Please repeat the setup procedure.

LED off: The controller is not receiving power.

Help us improve this answer

What problem did you enconter?

Sensors

No results

MySOLEM

  1. Open the MySOLEM app.
  2. Connect to the controller via Bluetooth.
  3. Open Settings by tapping the Edit (gear) icon in the upper-right corner of the screen.
  4. Select « Retrieve controller data ».

Help us improve this answer

What problem did you enconter?

To disable or enable notifications generated by sensor alerts:

  1. Log in to your MySOLEM account on the MySOLEM platform.
  2. Go to the « My Account » tab.
  3. Locate the « Alerts » section.
  4. Enable or disable alert notifications as desired.

Help us improve this answer

What problem did you enconter?

  1. Open the MySOLEM app or log in to the MySOLEM platform.
  2. Select the controller you want to manage.
  3. Set the controller to OFF to disable it or ON to re-enable it.

Help us improve this answer

What problem did you enconter?

To connect your SOLEM product via Bluetooth, follow these steps:
1. Download and open the MySOLEM application on your smartphone.
2. Activate Bluetooth and nearby device location on your smartphone.
3. Select the “+” or press “add a controller” to add a new product.
Follow the on-screen instructions to complete the pairing.

Help us improve this answer

What problem did you enconter?

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